PSI at the International Conference on Family Planning (ICFP) 2018

We invite you to join PSI at the International Conference on Family Planning (ICFP) in Kigali, Rwanda from November 12 to 15, as we put Youth-Powered Healthcare at the forefront and share who the unlikely partners are #InMySquad. Please view our conference schedule below and join us for our more than 80 posters, presentations and other exciting events.

Events in green text have a youth focus.

Tuesday, November 13

Closing the gap on missed opportunity for provision of Family Planning to Post Abortion Care (PAC) clients in Private sector clinics

  • PSI Presence: Baker Lukwago, Mariam Luyiga, Milly Kaggwa Nanyombi, Peter Buyungo, Dorothy Balaba
  • Time: 8:00am – 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Integrating cervical cancer prevention services within family planning programs: Insights from the field

  • PSI Presence: Heather White, PSI
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Which services best complement contraception? Making the case for integration of cervical cancer screening & preventative therapy services

  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Get Smart – Learning and partnership with Ethiopia’s Health Extension Programme to re-envision contraceptive service delivery to young couples

  • PSI Presence: Gabrielle Appleford, Metsehate Ayenekulu
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Engagement in Antiretroviral Treatment and Modern Contraceptive Methods among Female Sex Workers Living with HIV in Lesotho

  • PSI Presence: Justine Rolfe
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Increasing Contraceptive Uptake in Zambia through Family Planning Integration

  • PSI Presence: Mwanjinga Mwale, Namwinga Chintu, John Phiri, Handson Manda, Masauso Nqumayo, Eliphas Mwanza, Gracious Sishekanu, Gina M. Smith, Doris Ngosa Mwape, Gertrude Silungwe, George Kateteye
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Planning For The Future Session:
A Girl with a Plan!: Reimagining Contraceptive Services with Adolescent Girls in Ethiopia, Nigeria and Tanzania unlocks hope… and rapid contraceptive uptake   

  • PSI Presence: Amy Uccello, Melissa Higbie, Fatima Muhammad
  • Time: 8:00– 11:00am
  • Location: MH 4
  • Flash Speed Round

Programs to engage men in family planning session:
West Africa and the Philippines and ECOLE DES MARIS Stratégie impliquant les hommes dans la Santé de la Reproduction au Mali

  • PSI Presence: Coulibaly Marie Paul, Mohamed Patrice Diallo, Alpha Keita, Madiou Sidi Koba
  • Time: 8:00– 11:00am
  • Location: AD11
  • Oral Presentation

Task sharing and task shifting to expand access to family planning session:
Scaling up community-based access to DMPA- SC in Madagascar

Introduction of Depo-Medroxyprogesterone Acetate Subcutaneous Injection through Use of Community Based Distributors in Zambia

  • PSI Presence: Andrianadison Elisohasina Rafalimanana; Ashley Sorgi, Amanda Kalamar, Saysana Phanalasy
  • Time: 8:00– 11:00am
  • Location: MH3
  • Flash Speed Round

Abortion and postabortion care: understanding legal contexts and women’s experiences session:
A qualitative examination of the pathway to medical abortion for women in Laos

  • PSI Presence: Ashley Sorgi, Amanda Kalamar, Saysana Phanalasy
  • Time: 8:00– 11:00am
  • Location: Atrium 2
  • Oral Presentation

Monitoring and evaluation methods to improve contraceptive demand and uptake session:
Challenges and opportunities in evaluating human centered design work for behavior change in adolescent sexual and reproductive health: lessons learnt from the evaluation of Adolescents 360

  • PSI Presence: Aoife M Doyle
  • Time: 8:00– 11:00am
  • Location: Atrium 1
  • Oral Presentation

Mapping the influences and barriers in the market that young married and unmarried Nepalese females face during their consumer journey to access FP

  • PSI Presence: Lhamo Sherpa, Mahesh Paudel, Sushma Rajbanshi, Rebecca Husband
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Sante De La Reproduction Au Cameroun: Analyse De LaContribution De La Franchise Sociale A L’Atteinte Des Objectifs Du Ministere De La Sante

  • PSI Presence: Marius Nkenfack Tsofack, Salifou Compaore
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Community based demand creation for family planning services among married adolescents in rural Ethiopia: evidence from PSI’s smart start model

  • PSI Presence: Seyoum Atlie, Metsehate Ayenekulu, Claire Cole, Pamela A. Mallinga, Tariku Nigatu
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Being tactical from the start: How Use/Need is helping Ghana achieve its FP goals

  • PSI Presence: Amy Ratcliffe, Danielle Garfinkel
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Bridging gaps in access to family planning: role of COT model in Uttar Pradesh and Bihar

  • PSI Presence: Pranita Achyut
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

The Ugly, the Bad and the Success of Community Gate Keepers Involvement in Promoting Adolescent’s Access to Contraceptive Services in Ede, Nigeria

  • PSI Presence:  Philomena Omoregie
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Getting to FP2020: Harnessing the private sector to increase modern contraceptive access and choice in Ethiopia, Nigeria, and DRC

  • PSI Presence:  Danielle Garfinkel, Katherine Thanel, Keith Esch, Endale Workalemahu, Jennifer Anyanti, Godefroid Mpanya, Amanda Kalamar, Jen Pope
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

From silos to synchronicity: Creating a transdisciplinary model to enhance AYSRH program design

  • PSI Presence:  Claire Cole, Fregenet Getachew, Irene Lukumay,  Fatima Muhammad, Amy Elizabeth Uccello, Ahna Suleiman
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Hitting the Gas on FP2020 Goals – the role of Implants and other LARCs

  • PSI Presence:  Katherine Thanel, Danielle Garfinkel, Christina Riley, Keith Esch, Woldemariam Girma, Tadele Kebede, Gaby Kasongo, Amanda Kalamar, Sarah Thurston
  • Time: 8:00– 11:00am
  • Location: Auditorium Terrace
  • Poster Presentation

Reflecting on efforts to do AYSRH differently (and cost efficiently): Join Adolescents 360 to talk contraceptive programming for girls 15-19 in Tanzania and Ethiopia

  • A360 Presenters/Authors: Edwin Mtei (PSI), Metsehate Ayenekulu (PSI), Amy Uccello (PSI), Claire Cole (PSI)
  • Time: 11:30am-12:30pm
  • Location: IBP Booth
  • Booth Presentation

Engaging the private sector session:
Engagement of private sector increased the access of urban poor to family planning services-An experience from The Challenge Initiative for Healthy Cities (TCIHC)-India

  • PSI Presence:  Mukesh Sharma, Samarendra Behera,  George Philip,  Vivek Sharma
  • Time: 11:55am-1:15pm
  • Location: AD7
  • Oral Presentation

Reaching the Urban Poor With FP Services session: Business Unusual Approaches Demonstrating Impact and Early Wins : Fixed Day Static (FDS) service in India

  • PSI Presence:  Emily Das
  • Time: 11:55am-1:15pm
  • Location: AD11
  • Preformed Panel

Involving men in family planning via vasectomy and the standard days method session:
Bold male engagement strategy increases NSV coverage and male participation in family planning

  • PSI Presence:  Mukesh Sharma, Samarendra Behera, Sanjay Pandey, Vivek Sharma, Anuresh Kumar, Nitin Dwivedi
  • Time: 2:35-3:55pm
  • Oral Presentation

Provider behavior change for family planning choice and uptake: what are we learning? session:
Analyse des barrières à l’offre de service et étude de la déviance positive en Côte d’Ivoire, une initiative du projet Transform/PHARE

Adoption Du Dispositif Intra Uterin Par Les Clientes: Une Analyse Du Comportement Des Prestataires Dans Les Regions Septenrionales Et De L’est Cameroun 

  • PSI Presence:  Nene Fofan, Gaby Mankie Kasongo; Laure Moukam, Salifou Compaore
  • Time: 2:35-3:55pm
  • Oral Presentation

The impact of an interpersonal communication intervention on knowledge, attitudes and uptake of the Maximum Diva Woman’s Condom among adolescents and young adults in urban Zambia: A randomized evaluation

  • PSI Presence:  Namwinga Chintu, Gina M. Smith
  • Time: 3:00-6:00pm
  • Location: Auditorium Terrace
  • Poster Presentation

The Promise of New Methods – Going Beyond “The What”: Monitoring and Evaluation Challenges for Projects Using Human-Centered Design session:
When “Tried and True” Isn’t: New Monitoring Approaches for Iterative Program Design

  • PSI Presence:  Melissa Higbie
  • Time: 4:20-5:40pm
  • Location: AD7
  • Preformed Panel

Client satisfaction measurement and Redefining Quality of Care session:
Patient-Provider Trust: Findings from the Assessing Service Quality and Contraceptive Discontinuation (ASQ-D) Study in Uganda

  • PSI Presence:  Amanda Kalamar, Ashley Sorgi
  • Time: 4:20-5:40pm
  • Location: Atrium 1
  • Oral Presentation

******Evening Among the Stars5:30-7 pm
Celebrate the stars of the Modern Contraception Movement—you! Join the ICFP organizing committee and PSI for paparazzi-filled red carpet event to honor the Lifetime Achievements of Bill Gates, Sr. and give the Future is Female award to Maverick Collective Member Jess Jacobs, an actress, speaker, advocate and co-founder of Invisible Pictures, a women-led production company.   

*****The Method Remix: Not Your Mama’s After-Party, 7:00-9pm
Join Rwandan DJ and YouTube Sensation Makeda Mahadeo in a PSI and HCD Exchange-sponsored dance party and auditorium-wide interactive game! We’ll explore the major tenets of employing Human Centered Design with Adolescents and Youth for solutions in Sexual and Reproductive Health. Don’t miss the Youth Poetry Jam to introduce the Commitment to Action: Ethics in Youth-Powered Program Design. Food and drink will keep us all going following The Evening Among the Stars.  

Wednesday, November 14

Evaluation de l’approche « Grin » sur la qualité des Services de Santé Adaptés aux Jeunes (SSAJ) au Mali

  • PSI Presence:  Amanda Kalamar, Ashley Sorgi
  • Time: 8:00-11:00 am
  • Location: Auditorium Terrace
  • Poster Presentation

Meeting young women where they are: probing beneath the barriers to contraceptive choice and access in South Africa

  • PSI Presence:  Alison Malmqvist, Noah Taruberekera
  • Time: 8:00-11:00 am
  • Location: Auditorium Terrace
  • Poster Presentation

Using Human Centered Design to Empower Young Girls’ Sexual; Reproductive Health in the Private Sector

  • PSI Presence:  Elizabeth Kemigisha, Peter Buyungo
  • Time: 8:00-11:00 am
  • Location: Auditorium Terrace
  • Poster Presentation

Adolescent Girls Under Siege: Understanding The Sexual Pressures of Young Women and How To Empower Them Through Sexual And Reproductive Health session:
Irrelevant, Dangerous, and at Odds with My Identity and Dreams: Qualitative research findings using human-centered methodology in Ethiopia, Nigeria and Tanzania reveal emotional dynamics complicating contraceptive use among adolescent girls

  • PSI Presence:  Claire Cole, Peter Buyungo
  • Time: 10:25-11:45 am
  • Location: Poolside Lounge
  • Poster Presentation

Couples and contraception: Studies from Africa and Asia session:
Increasing Male Participation in Family Planning in Uttar Pradesh, India

  • PSI Presence: Shikha Srivastava, Samarendra Behera, Vivek Sharma
  • Time: 10:25-11:45 am
  • Location: AD12
  • Flash Speed Round

Innovation in public-private partnerships: lessons from four countries session:
Private Public Partnership to Deliver Dramatically Improved Family Planning Outcomes in Public Health Facilities in Gaza Province, Mozambique

  • PSI Presence: Ryan Kelley, Loide Cossa
  • Time: 10:25-11:45 am
  • Location: MH1
  • Oral Presentation

Innovation in public-private partnerships: lessons from four countries session:
Pratiques à risque de la contraception d’urgence traditionnelle et/ou avortement non sécurisé au Cameroun

  • PSI Presence: Juliet FAI Wiykiynyuy
  • Time: 10:25-11:45 am
  • Location: MH4
  • Flash Speed Round

Non-communicable diseases and family planning: progress and potential; Integration of cervical cancer prevention services into an existing family planning program in Uganda

  • PSI Presence: Milly Kaggwa Nanyombi,
    Baker Lukwago, Paul Blumenthal,  Heather White (PSI)
  • Time: 10:25-11:45 am
  • Location: AD5
  • Oral Presentation

The role of religious leaders in family planning session:
Les Religieux s’engagent dans la promotion de la planification familiale au Bénin : Une expérience réussie

Plaidoyer en Faveur du Planning Familial a Travers les Leaders Religieux: Une Riche Experience au Nord Cameroun

  • PSI Presence: Mbolatiana Razafimahefa
    Baker Lukwago, Paul Blumenthal,  Heather White (PSI)
  • Time: 10:25-11:45 am
  • Location: MH3
  • Oral Presentation

Increasing family planning uptake: learning from a failed Somali healthcare worker confidentiality training

  • PSI Presence: Salifou Compaore
  • Time: 11:30-2:30 am
  • Location: Auditorium Terrace
  • Poster Presentation

Factors associated with modern contraceptive use among women of reproductive age and unmet need in Madagascar

  • PSI Presence: Jacky Raharinjatovo, Noah Taruberekera, Faith Park, Elmard Rabotovaosolo, Ryan Rego, Cellin Jimmy Ramahavory, Andrianadison Elisohasina Rafalimanana
  • Time: 11:30-2:30 am
  • Location: Auditorium Terrace
  • Poster Presentation

Toll free line to increase and facilitate access to SRHR information by youth in fragile context

  • PSI Presence: Odette Hekster
  • Time: 11:30-2:30 am
  • Location: Auditorium Terrace
  • Poster Presentation

Utilizing Social and Behavior Change Communication as a means of improving acceptance and uptake of Post-Partum IUD insertion for Women of Reproductive Age in Oyo state, Nigeria

  • PSI Presence: Odette Hekster
  • Time: 11:30-2:30 am
  • Location: Auditorium Terrace
  • Poster Presentation

Scaling up high impact interventions for family planning – an experience from The Challenge Initiative for Healthy Cities (TCIHC) – India

  • PSI Presence: Mukesh Sharma, Sanjay Pandey, Deepti Mathur,  Pranita Achyut, Vivek Sharma
  • Time: 11:30-2:30 am
  • Location: Auditorium Terrace
  • Poster Presentation

Assessing client satisfaction of safe medical abortion services through a private franchise in Cambodia

  • PSI Presence: James Ayers, Meredith Center, Sotheary Khim
  • Time: 11:30-2:30 pm
  • Location: Auditorium Terrace
  • Poster Presentation

Increasing Access and Uptake of Sexual and Reproductive Health Services Among Youth in Sub-Saharan Africa session:
“If You’re Not at the Table… You’re on the Menu: Positive Youth Development in Adolescent360” 

  • PSI Presence: Amy Ucello
  • Time: 11:55 am-1:15 pm
  • Location: MH3
  • Flash Speed Round

The Blossoming of Implant Use in Africa  session:
How It Happened and What Lies Ahead; Insights from Implant Users, and the Future of Consumer-focused Implant Services

  • PSI Presence: James Ayers, Meredith Center, Sotheary Khim
  • Time: 11:55 am-1:15 pm
  • Location: MH2
  • Preformed Panel

The role of the private sector in family planning programming session:
Helping private provider networks develop health financing options and contribute to national FP and UHC agendas: experiences from Cambodia, Nigeria, Tanzania and Uganda

  • PSI Presence: Rebecca Husband, Pierre Moon
  • Time: 11:55 am-1:15 pm
  • Location: MH2
  • Preformed Panel

******Commitment to Action: Ethics in Youth-Powered Program Design, 2:30-3:15pm
Come to the official launch of PSI and the HCD Exchange’s Commitment to Action: Ethics in Youth-Powered Program Design with the statement’s initial signors. This press-moderated roundtable discussion will explore the responsibilities of bringing the human-centered design process to vulnerable populations like Youth and Adolescents. We’ll discuss how to conduct this cutting-edge research underpinned with respect, justice and safeguards to ensure practitioners do no harm. Learn more and sign on if you haven’t already. 

Understanding socio-cultural barriers to family planning use session:
Effects of Socio-cultural factors on Family Planning use in Somaliland

  • PSI Presence: Rebecca Husband, Pierre Moon
  • Time: 2:35-3:55 pm
  • Location: MH3
  • Flash Speed Round

Gender, empowerment, and family planning session:
Linking financial skills with mentorship increases Contraceptive uptake among married adolescent girls in Northern Nigeria

  • PSI Presence: Fifi Oluwatoyin Ogbondeminu, Otsanya Joy Ede, Anthony Idialu Ehon
  • Time: 2:35-3:55 pm
  • Location: MH4
  • Flash Speed Round

Teaching old data new tricks: innovative analyses to build the family planning knowledge base session:
How do women experience and react to side effects? Comparing method switchers, discontinuers and continuous users.

  • PSI Presence: Amanda Kalamar
  • Time: 2:35-3:55 pm
  • Location: AD5
  • Oral Presentation

Increasing Access to Safe Abortion in Laos through Landmark Clinical Guidelines

  • PSI Presence: Eric Seastedt
  • Time: 3:00-6:00 pm
  • Location: Auditorium Terrace
  • Poster Presentation

It’s NORMAL! New Counseling Tool Addresses Menstrual Bleeding Changes Associated with Use of Contraception

  • PSI Presence:  Laura Glish
  • Time: 3:00-6:00 pm
  • Location: Auditorium Terrace
  • Poster Presentation

Utilizing an Android-based Application to Improve Family Planning Quality of Care in Kenya’s Tunza Franchise Network

  • PSI Presence:  Job Makoyo, Janet Patry,  Christine Bixiones, Paul Blumenthal
  • Time: 3:00-6:00 pm
  • Location: Auditorium Terrace
  • Poster Presentation

Harnessing the power of digital health session:
Availing comprehensive information on contraception using an on-demand mobile information service in Uganda

  • PSI Presence:  Job Makoyo, Janet Patry,  Christine Bixiones, Paul Blumenthal
  • Time: 4:20-5:40 pm
  • Location: AD7
  • Oral Presentation

Quality improvement in family planning session:
Improving Client Service Experience and Satisfaction Through E-System Based Support Supervison- The HNQJS Story 

  • PSI Presence:  Moses Odot
  • Time: 4:20-5:40 pm
  • Location: Atrium 2
  • Oral Presentation

Women’s Self-Care in Sexual and Reproductive Health session: New Options, New Evidence:
Consumer powered healthcare: Home-based medication abortion

  • PSI Presence:  James Ayers
  • Time: 4:20-5:40 pm
  • Location: MH2
  • Preformed Panel

Reaching Millennials: How to Capture Their Attention and Increase Family Planning Use session:
What does it take? Operational, cultural, and structural ingredients necessary to design for girl-centered care

Why Brands Matter: A Makeover for AYSRH

  • PSI Presence:  Edwin Mtei, Madeleine Moore, Pamela A. Mallinga;  Tigist Urgessa, Otsanya Joy Ede, Melissa Higbie, Claire Cole
  • Time: 4:20-5:40 pm
  • Location: MH4
  • Flash Speed Round

Understanding, influencing, and shifting contraceptive method mix session:
Shifting the Family Planning Method Mix Needle in Zambia – The Sexual and Reproductive Health for All Initiative (SARAI)

  • PSI Presence: Namwinga Chintu, John Phiri,  Doris Ngosa Mwape, Gertrude Silungwe, George Kateteye, Fleix Tembo, Masauso Nqumayo, Gina Smith
  • Time: 4:20-5:40 pm
  • Location: Atrium 3
  • Oral Presentation

Thursday, November 15

Reducing Out-of-pocket Expenditure to reach Adolescents with Family Planning Services – Experiences from a Pilot Project in Yangon, Myanmar

  • PSI Presence: May Me Thet, Swai Mon Oo, Phyo Myat Aung, Myint Myint Win, Manuela Tolmino
  • Time: 8:00-11:00 am
  • Location: Auditorium Terrace
  • Poster Presentation

Harnessing Technology to get Upclose with Family planning communication agents: Improving Quality and Outcomes of IPC agents through E-supervision

  • PSI Presence: Baker Lukwago, Peter Buyungo, Henry Kaula
  • Time: 8:00-11:00 am
  • Location: Auditorium Terrace
  • Poster Presentation

Fixing day for family planning services increase the number of additional family planning users at scale in Urban India

  • PSI Presence: Nitin Dwivedi, Mukesh Sharma, Samarendra Behera, Vivek Sharma, Sanjay Pandey
  • Time: 8:00-11:00 am
  • Location: Auditorium Terrace
  • Poster Presentation

Demystifying counseling on contraception among adolescent girls in South Western Nigeria through individualized counseling increases adoption

  • PSI Presence: Fifi Oluwatoyin Ogbondeminu, Otsanya Joy Ede, Anthony Idialu Ehon, Fatima Muhammad
  • Time: 8:00-11:00 am
  • Location: Auditorium Terrace
  • Poster Presentation

No secrets in this house: Parental support for family planning session:
‘From barriers to allies’: supporting parents to create pathways to adolescent and youth sexual and reproductive health in urban and peri-urban settings of Tanzania

  • PSI Presence: Arnold Kabahaula, Claire Cole, Edwin Mtei, Phillipo Issabu
  • Time: 10:25-11:45 am
  • Location: Atrium 3
  • Oral Presentation

Parental consent: A hindrance or catalyst to adolescent’s access to contraception in Lagos State, Nigeria

  • PSI Presence:  Fifi Oluwatoyin Ogbondeminu
  • Time: 10:25-11:45 am
  • Location: Atrium 4
  • Oral Presentation

Data for targeted decision making session:
Repositioning contraception – using segmentation to target the right narratives to the right audiences

  • PSI Presence: Edwin Mtei, Madeleine Moore
  • Time: 11:55-1:15 am
  • Location: AD9
  • Oral Presentation

Family planning integration across sectors session:
Evidence-based and co-created: Youth-adult partnership to reduce unmet need for contraception among married girls in rural Ethiopia

  • PSI Presence: Bethlehem Mulushoa, Claire Cole, Metsehate Ayenekulu, Mary Phillips
  • Time: 11:55-1:15 am
  • Location: AD12
  • Flash Speed Round

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Early warning of possible outbreaks, and swift containment actions, are key to preventing epidemics: disease surveillance, investigation and response need to be embedded within the communities. Public Health Emergency Operations Centers (PHEOCs) are designed to monitor public health events, define policies, standards and operating procedures, and build capacity for disease surveillance and response. Learn more here. 

HOW COULD PRIVATE SECTOR PHARMACIES AND DRUG SHOPS ADVANCE PROGRESS TOWARDS UNIVERSAL HEALTH COVERAGE?

Private sector pharmacies and drug shops play an important role in improving access to essential health services and products for millions of people living in low- and middle-income countries (LMICs), where healthcare resources are often limited. However, the way in which these outlets are, or are not, integrated into health systems holds significant importance. Do they serve as facilitators of affordable, high-quality care? Or have they become sources of substandard health services and products?

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The Consumer as CEO

For over 50 years, PSI’s social businesses have worked globally to generate demand, design health solutions with our consumers, and work with local partners to bring quality and affordable healthcare products and services to the market. Now consolidating under VIYA, PSI’s first sexual health and wellness brand and social business, our portfolio represents the evolution from traditionally donorfunded projects towards a stronger focus on sustainability for health impact over the long term. Across 26 countries, the VIYA model takes a locally rooted, globally connected approach. We have local staff, partners and providers with a deep understanding of the markets we work in. In 2022, we partnered with over 47,000 pharmacies and 10,000 providers to reach 11 million consumers with products and services, delivering 137 million products. VIYA delivers lasting health impact across the reproductive health continuum, from menstruation to menopause. Consumer insights drive our work from start to finish. Their voices, from product exploration to design, launch, and sales, ensure that products not only meet consumers’ needs but exceed their expectations. The consumer is our CEO. 

In 2019, our human-centered design work in East Africa explored ways that our work could support and accompany young women as they navigate the various choices required for a healthy, enjoyable sexual and reproductive life. Harnessing insights from consumers, VIYA is revolutionizing women’s health by addressing the confusion, stigma, and unreliability surrounding sexual wellness. Across five markets – Guatemala, Kenya, South Africa, Uganda and Pakistan – VIYA utilizes technology to provide women with convenient, discreet, and enjoyable tools for making informed choices about their bodies. The platform offers a wealth of high-quality sexual wellness information, covering topics from periods to pleasure in an accessible and relatable manner. Additionally, VIYA fosters a supportive community where users can share experiences and receive guidance from counselors. In 2023, VIYA will begin offering a diverse range of sexual wellness products and connect users with trusted healthcare providers, ensuring comprehensive care tailored to individual needs.  

Digitalizing contraceptive counseling to reach rural women and girls in Ethiopia

By: Fana Abay, Marketing and Communications Director, PSI Ethiopia 

In rural Ethiopia, women and girls often face significant barriers in accessing healthcare facilities, which can be located hours away. Moreover, there is a prevailing stigma surrounding the use of contraception, with concerns about potential infertility or the perception of promiscuity. To address these challenges, the Smart Start initiative has emerged, linking financial well-being with family planning through clear and relatable messaging that addresses the immediate needs of young couples—planning for the lives and families they envision. Smart Start takes a community-based approach, utilizing a network of dedicated Navigators who engage with women in their localities. These Navigators provide counseling and refer interested clients to Health Extension Workers or healthcare providers within Marie Stopes International-operated clinics for comprehensive contraceptive counseling and services.  

In a significant development, PSI Ethiopia has digitized the proven counseling messaging of Smart Start, expanding its reach to more adolescent girls, young women, and couples. This approach aligns with the priorities set by the Ethiopian Ministry of Health (MOH) and is made possible through funding from Global Affairs Canada. The interactive and engaging digital messaging has revolutionized counseling services, enabling clients to make informed and confident decisions regarding both their finances and contraceptive choices. 

Clients who received counseling with the digital Smart Start tool reported a higher understanding of their options and were more likely to choose contraception (74 percent) compared to those counseled with the manual version of Smart Start (64 percent). Navigators also found the digital tool more effective in connecting with clients, leading to higher ratings for the quality of their counseling. 

By December 2023, PSI Ethiopia, working in close collaboration with the MOH, aims to reach over 50 thousand new clients by leveraging the digital counseling tool offered by Smart Start. This innovative approach allows for greater accessibility and effectiveness in providing sexual and reproductive health services, contributing to improved reproductive health outcomes for women and couples across the country. 

Building community health worker capacity to deliver malaria care

By: Christopher Lourenço, Deputy Director, Malaria, PSI Global 

Community health workers (CHWs) are critical lifelines in their communities. Ensuring they have the training, support, and equipment they need is essential to keep their communities safe from malaria, especially in the hardest to reach contexts. 

For example, in Mali, access to formal health services remains challenging, with four in ten people living several miles from the nearest health center, all without reliable transportation or access. In 2009, the Ministry of Health adopted a community health strategy to reach this population. The U.S. President’s Malaria Initiative (PMI) Impact Malaria project, funded by USAID and led by PSI, supports the Ministry with CHW training and supervision to localize health services.  

In 2022, 328 thousand malaria cases were recorded by CHWs); 6.5 thousand severe malaria cases were referred to health centers, according to the national health information system. 

During that time, the PMI Impact Malaria project (IM) designed and supported two rounds of supportive supervision of 123 CHWs in their workplaces in the IM-supported regions of Kayes and Koulikoro. This included developing and digitizing a standardized supervision checklist; and developing a methodology for selecting which CHWs to visit. Once a long list of CHW sites had been determined as accessible to supervisors for a day trip (including security reasons), the supervisors telephoned the CHWs to check when they would be available to receive a visit [as being a CHW is not a full-time job, and certain times of the year they are busy with agricultural work (planting, harvesting) or supporting  health campaigns like mosquito net distribution].  

Supervisors directly observed how CHWs performed malaria rapid diagnostic tests (RDTs) and administered artemisinin-based combination therapy (ACT). They recorded CHW performance using the digitized checklist, interviewed community members, reviewed records, and provided on-the-spot coaching. They also interviewed the CHWs and tried to resolve challenges they expressed, including with resupply of commodities or equipment immediately or soon afterwards.  

Beyond the observed interactions with patients, supervisors heard from community members that they were pleased that CHWs were able to provide essential malaria services in the community. And the data shows the impact. 

In IM-supported areas of Mali, 36% of CHWs in the first round were competent in performing the RDT, which rose to 53% in the second. 24% of CHWs in the first round compared to 38% in the second were competent in the treatment of fever cases and pre-referral counseling. Between both rounds, availability of ACT increased from 80 percent to 90 percent. 

Supportive supervision with interviews and observations at sites improved the basic competencies of CHWs between the first and second rounds, and additional rounds will help to understand the longer-term programmatic benefits.

Taking a market-based approach to scale sanitation in Ethiopia

By: Dr. Dorothy Balaba, Country Representative, PSI Ethiopia  

In Ethiopia, PSI leads the implementation of USAID Transform WASH (T/WASH) activity with consortium partners, SNV and IRC WASH. Contrary to traditional models that rely on distribution of free or heavily subsidized sanitation products, T/WASH utilizes a market-based sanitation approach. This approach creates sustainable and affordable solutions, by integrating market forces and supporting businesses to grow, while creating demand at the household level. 

During the last six years, T/WASH has worked alongside the private sector and government (Ethiopia’s Ministry of Health, Ministry of Water and Energy, and Ministry of Labor and Skills), among other stakeholders, to increase household access to affordable, quality sanitation products and services. For example, more than 158 thousand households have invested in upgraded sanitation solutions with rapid expansion to come as the initiative scales and market growth accelerates. 

T/WASH has successfully trained more than 500 small businesses, including community masons and other construction-related enterprises, with technical know-how in sanitation product installation, operational capacities, and marketing and sales skills needed to run successful, growing businesses. The Ethiopian government is now scaling the approach to all districts through various national, regional, and local institutions with requisite expertise. T/WASH has also worked the One WASH National Program, Ministry of Health, Ministry of Water and Energy, and Ministry of Labor and Skills to examine policies that influence increased household uptake of basic WASH services, such as targeted sanitation subsidies, tax reduction to increase affordability, and increased access to loan capital for business seeking to expand and households needing help to improve their facilities. 

To share the journey to market-based sanitation, representatives of the Ethiopian Ministry of Health and the USAID Transform WASH team took to the stage at the UN Water Conference in 2023.

“Rather than relying on traditional aid models that often distribute free or heavily subsidized sanitation products, market-based sanitation creates sustainable and affordable solutions, integrating market forces and supporting businesses to grow.”  

— Michael Negash, Deputy Chief Party of T/WASH 

Promoting self-managed care like Self-testing and Self-Sampling

By: Dr Karin Hatzold, Associate Director HIV/TB/Hepatitis

Building upon the success and insights gained from our work with HIV self-testing (HIVST), PSI is actively applying this approach to better integrate self-care, more broadly, in the health system beginning with Hepatitis C and COVID-19. Self-testing has emerged as a powerful tool to increase access to integrated, differentiated, and decentralized health services, accelerating prevention, care, and treatment for various diseases, while also increasing health system resilience against COVID-19.

Here’s how we got there.

Seven years ago, the landscape of HIV self-testing lacked global guidelines, and only the U.S., the UK and France had policies in place that allowed for HIV self-testing. High disease burdened countries in low-and-middle-income-countries (LMICs) lacked evidence and guidance for HIVST despite major gaps in HIV diagnosis.

However, through the groundbreaking research from the Unitaid-funded HIV Self-Testing Africa (STAR) initiative led by PSI, we demonstrated that HIVST is not only safe and acceptable but also cost-effective for reaching populations at high risk with limited access to conventional HIV testing. This research played a pivotal role in informing the normative guidelines of the World Health Organization (WHO) and shaping policies at the country level. As a result, more than 108 countries globally now have reported HIVST policies, with an increasing number of countries implementing and scaling up HIVST to complement and  partially replace conventional testing services. This became especially significant as nations tried to sustain HIV services amidst the disruptions caused by the COVID-19 pandemic.

By leveraging our expertise, PSI is conducting research to identify specific areas and populations where the adoption of Hepatitis C and COVID-19 self-testing could significantly enhance testing uptake and coverage. This research serves as the foundation for developing targeted strategies and interventions to expand access to self-testing, ensure that individuals have convenient and timely options for testing for these diseases, and are linked to care, treatment and prevention services through differentiated test and treat approaches.

Using peer coaches to counter HIV stigma in South Africa

By: Shawn Malone, Project Director, HIV/AIDS Gates Project in South Africa, PSI Global

In South Africa, where the HIV response has lagged in reaching men, PSI’s Coach Mpilo model has transformed the role of an HIV counselor or case manager into that of a coach and mentor who provides empathetic guidance and support based on his own experience of living with HIV. Coaches are men who are not just stable on treatment but also living proudly and openly with HIV. Situated within the community and collaborating closely with clinic staff, they identify and connect with men struggling with barriers to treatment and support them in overcoming those barriers, whether that means navigating the clinic or disclosing their HIV status to their loved ones.

PSI and Matchboxology first piloted the model in 2020 with implementing partners BroadReach Healthcare and Right to Care as well as the Department of Health in three districts of South Africa. Since then, the model has been rolled out by eight implementing partners in South Africa, employing more than 300 coaches and reaching tens of thousands of men living with HIV. To date, the model has linked 98 percent of clients to care and retained 94 percent of them, in sharp contrast to the estimated 70 percent of men with HIV in South Africa who are currently on treatment.

Given the success of the program, South Africa’s Department of Health and the United States President’s Emergency Plan for AIDS Relief (PEPFAR) have each embraced the Coach Mpilo model in their health strategy and are embedding it in their strategies and programs. 

“The men we spoke to [while I was traveling to South Africa for a PrEP project with Maverick Collective by PSI] were not only decidedly open to the idea of taking a daily pill…many were willing to spread the word and encourage friends to get on PrEP too. We were able to uncover and support this new way forward because we had flexible funding to focus on truly understanding the community and the root barriers to PrEP adoption. This is the philanthropic funding model we need to effectively fight the HIV epidemic, and it’s beneficial for all sorts of social challenges.”

– Anu Khosla, Member, Maverick Collective by PSI

simplifying consumers’ journey to care in Vietnam

By: Hoa Nguyen, Country Director, PSI Vietnam

In late 2022, with funding from the Patrick J. McGovern Foundation, PSI and Babylon partnered to pilot AIOI in Vietnam. By combining Babylon’s AI symptom checker with PSI’s health provider locator tool, this digital health solution analyzes symptoms, recommends the appropriate level of care, and points them to health providers in their local area. The main goal is to support people in low-income communities to make informed decisions about their health and efficiently navigate the healthcare system, while reducing the burden on the healthcare workforce. The free 24/7 service saves people time and subsequent loss of income from taking time off work and from having to pay unnecessary out-of-pocket expenses. Under our global partnership with Meta, PSI launched a digital campaign to put this innovative product in the hands of people in Vietnam. By the end of June 2023 (in the nine months since product launch), 210 thousand people accessed the AIOI platform; 2.4 thousand people created personal accounts on the AIOI website, 4.8 thousand triages to Symptom Checker and linked 2.2 thousand people to health facilities.   

Babylon’s AI symptom checker and PSI’s health provider locator tool captures real-time, quality data that supports health systems to plan, monitor and respond to consumer and provider needs. But for this data to be effective and useable, it needs to be available across the health system. Fast Healthcare Interoperability Resources (FHIR) standard provides a common, open standard that enables this data exchange.
PSI’s first consumer-facing implementation of FHIR was launched in September 2022 as part of the Babylon Symptom Checker project in Vietnam, enabling rapid alignment between PSI and Babylon’s FHIR-enabled client records systems. PSI already has several other consumer health FHIR implementations under active development in 2023, including PSI’s collaboration with the Kenya MOH to launch a FHIR-enabled WhatsApp national health line for COVID-19 health information. PSI will also look to adopt and scale health workforce-facing FHIR-enabled tools, such as OpenSRP2, which will be piloted in an SRH-HIV prevention project in eSwatini in partnership with Ona by the end of 2023.

— Martin Dale, Director, Digital Health and Monitoring, PSI

Engaging the private sector for disease surveillance in Myanmar

By: Dr. Zayar Kyaw, Head of Health Security & Innovation, PSI Myanmar

Under a three-year investment from the Indo-Pacific Center for Health Security under Australia’s Department for Foreign Affairs and Trade (DFAT), PSI is enhancing disease outbreak surveillance and public health emergency preparedness and response capacities in Myanmar, Cambodia, Laos, and Vietnam. When PSI conducted a review of existing disease surveillance systems in Myanmar, it identified several gaps: although the Ministry of Health had systems in place for HIV, tuberculosis, malaria and other communicable diseases, they were fragmented, with different reporting formats and reliance on paper-based reporting. In addition, private sector case surveillance data were not routinely captured, yet private clinics and pharmacies are the dominant health service delivery channel in the country. This hindered effective disease prevention and control efforts.

Building on our extensive private sector malaria surveillance work under the BMGF-funded GEMS project in the Greater Mekong Subregion, PSI implemented a case-based disease notification system using social media channels to overcome the limitations of paper-based and custom-built mobile reporting tools. These chatbots, accessible through popular social media platforms like Facebook Messenger and Viber, proved to be user-friendly and required minimal training, maintenance, and troubleshooting. The system was implemented in more than 550 clinics of the Sun Quality Health social franchise network as well as nearly 470 pharmacies. The captured information flows to a DHIS2 database used for real-time monitoring and analysis, enabling rapid detection of potential outbreaks. Local health authorities receive instant automated SMS notifications, enabling them to promptly perform case investigation and outbreak response.

In 2022, private clinics reported 1,440 malaria cases through the social media chatbots, while community mobilizers working with 475 private providers and community-based malaria volunteers reported more than 5,500 cases, leading to the detection of two local malaria outbreaks. Local health authorities were instantly notified, allowing them to take action to contain these surges in malaria transmission. During the same time, pharmacies referred 1,630 presumptive tuberculosis cases for confirmatory testing – a third of which were diagnosed as tuberculosis and enrolled into treatment programs.

Training health workers in Angola

By: Anya Fedorova, Country Representative, PSI Angola  

The shortage of skilled health workers is widely acknowledged as a significant barrier to achieving Universal Health Coverage. To address this challenge, PSI supported ministries of health to develop a digital ecosystem that brings together stewardship, learning, and performance management (SLPM). The ecosystem enhances training, data-driven decision-making, and the efficiency of healthcare delivery.

Here’s what it looks like in practice.

In July 2020, PSI Angola, alongside the Angolan digital innovation company Appy People, launched Kassai, an eLearning platform that targets public sector health workers in Angola. Through funding from USAID and the President’s Malaria Initiatve (PMI), Kassai features 16 courses in malaria, family planning, and maternal and child health – with plans to expand learning topic areas through funding from ExxonMobil Foundation and private sector companies. A partnership with UNITEL, the largest telecommunication provider in Angola, provides all public health providers in Angola free internet access to use Kassai.

Kassai’s analytics system to follow learners’ success rate and to adjust the course content to learners’ performance and needs. Kassai analytics are integrated with DHIS2 – the Health Management Information System (HMIS) of Angolan MOH, to be able to link learners’ knowledge and performance with the health outcomes in the health facilities.  The analytics track learners’ performance by course and gives visibility by health provider, health facility, municipality, and province. Each course has pre-and post-evaluation tests to track progress of learning, too.

By the end of 2022, there were 6,600 unique users on the Kassai platform and 31,000 course enrollments. PSI Angola’s partnership with UNITEL, the largest telecommunication provider in Angola, allows for free internet access to learn on the Kassai for all public health providers in Angola. Building on its success for malaria training, Kassai now also provides courses in family planning, COVID-19, and maternal and child health. This reduces training silos and provides cross-cutting benefits beyond a single disease.

Implementing the SLPM digital ecosystem brings numerous benefits to health systems. It allows for more strategic and efficient workforce training and performance management, enabling ministries of health to track changes in health workers’ knowledge, quality of care, service utilization, and health outcomes in real time. The ecosystem also supports better stewardship of mixed health systems by facilitating engagement with the private sector, aligning training programs and standards of care, and integrating private sector data into national HMIS. Furthermore, it enables the integration of community health workers into the broader health system, maximizing their impact and contribution to improving health outcomes and strengthening primary healthcare.

OUR COMMITMENTS

WHISTLEBLOWER AND ANTI-RETALIATION

PSI does not tolerate retaliation or adverse employment action of any kind against anyone who in good faith reports a suspected violation or misconduct under this policy, provides information to an external investigator, a law enforcement official or agency, or assists in the investigation of a suspected violation, even if a subsequent investigation determines that no violation occurred, provided the employee report is made in good faith and with reasonable belief in its accuracy.

OUR COMMITMENTS

Global Code of Business Conduct And Ethics

PSI’s code sets out our basic expectations for conduct that is legal, honest, fair, transparent, ethical, honorable, and respectful. It is designed to guide the conduct of all PSI employees—regardless of location, function, or position—on ethical issues they face during the normal course of business. We also expect that our vendors, suppliers, and contractors will work ethically and honestly.

OUR COMMITMENTS

The Future of Work

With overarching commitments to flexibility in our work, and greater wellbeing for our employees, we want to ensure PSI is positioned for success with a global and holistic view of talent. Under our new “work from (almost) anywhere,” or “WFAA” philosophy, we are making the necessary investments to be an employer of record in more than half of U.S. states, and consider the U.S. as one single labor market for salary purposes. Globally, we recognize the need to compete for talent everywhere; we maintain a talent center in Nairobi and a mini-hub in Abidjan. PSI also already works with our Dutch-based European partner, PSI Europe, and we’re creating a virtual talent center in the UK.

OUR COMMITMENTS

Meaningful Youth Engagement

PSI is firmly committed to the meaningful engagement of young people in our work. As signatories of the Global Consensus Statement on Meaningful Adolescent & Youth Engagement, PSI affirms that young people have a fundamental right to actively and meaningfully engage in all matters that affect their lives. PSI’s commitments aim to serve and partner with diverse young people from 10-24 years, and we have prioritized ethics and integrity in our approach. Read more about our commitments to the three core principles of respect, justice and Do No Harm in the Commitment to Ethics in Youth-Powered Design. And read more about how we are bringing our words to action in our ICPD+25 commitment, Elevating Youth Voices, Building Youth Skills for Health Design.

OUR COMMITMENTS

Zero Tolerance for Modern-Day Slavery and Human Trafficking

PSI works to ensure that its operations and supply chains are free from slavery and human trafficking. Read more about this commitment in our policy statement, endorsed by the PSI Board of Directors.

OUR COMMITMENTS

UNITED NATIONS GLOBAL COMPACT

Since 2017, PSI has been a signatory to the United Nations Global Compact, a commitment to align strategies and operations with universal principles of human rights, labor, environment and anti-corruption. Read about PSI’s commitment to the UN Global Compact here.

OUR COMMITMENTS

Environmental Sustainability

The health of PSI’s consumers is inextricably linked to the health of our planet. That’s why we’ve joined the Climate Accountability in Development as part of our commitment to reducing our greenhouse gas emissions by 30 percent by 2030. Read about our commitment to environmental sustainability.

OUR COMMITMENTS

Affirmative Action and Equal Employment Opportunity

PSI does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, protected veteran status or any other classification protected by applicable federal, state or local law. Read our full affirmative action and equal employment opportunity policy here.

OUR COMMITMENTS

Zero Tolerance for Discrimination and Harassment

PSI is committed to establishing and maintaining a work environment that fosters harmonious, productive working relationships and encourages mutual respect among team members. Read our policy against discrimination and harassment here.

PSI is committed to serving all health consumers with respect, and strives for the highest standards of ethical behavior. PSI is dedicated to complying with the letter and spirit of all laws, regulations and contractual obligations to which it is subject, and to ensuring that all funds with which it is entrusted are used to achieve maximum impact on its programs. PSI provides exceptionally strong financial, operational and program management systems to ensure rigorous internal controls are in place to prevent and detect fraud, waste and abuse and ensure compliance with the highest standards. Essential to this commitment is protecting the safety and well-being of our program consumers, including the most vulnerable, such as women and children. PSI maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers or anyone associated with the delivery of our programs and services, and takes seriously all complaints of misconduct brought to our attention.

OUR FOCUS

Diversity and Inclusion

PSI affirms its commitment to diversity and believes that when people feel respected and included they can be more honest, collaborative and successful. We believe that everyone deserves respect and equal treatment regardless of gender, race, ethnicity, age, disability, sexual orientation, gender identity, cultural background or religious beliefs. Read our commitment to diversity and inclusion here. Plus, we’ve signed the CREED Pledge for Racial and Ethnic Equity. Learn more.

OUR COMMITMENTS

Gender Equality

PSI affirms gender equality is a universal human right and the achievement of it is essential to PSI’s mission. Read about our commitment to gender equality here.

Cover

01 #PeoplePowered

02 Breaking Taboos

03 Moving Care Closer to Consumers

04 Innovating on Investments

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