In malaria endemic countries, 40% of the population seek care and treatment for febrile illnesses in the private sector. Successful malaria control; therefore, greatly depends on effective diagnosis and treatment within private sector outlets.
Supervisor job-aids assure that quality of fever case management (FCM) is preserved even many months after trainings. Supervisor job-aids are directed to providers to reinforce the knowledge acquired in trainings and to supervisors as a support manual to explain correct management of fever cases. A fundamental tool to be used in assessments, supervisor job-aids are a simplified version of the provider training manual and are meant to support supervisors in giving feedback to providers at the end of their assessments.
Supervisor job-aids support supervisors in conducting provider behavior change communication (PBCC): first the assessment checklist helps supervisors in identifying providers’ incorrect behaviors and then supervisor job-aids support them in providing inputs to providers on how to modify the incorrect behaviors as identified through the checklist and how to explain correct behaviors in FCM. Ultimately, this system offers opportunity to change providers’ behavior in FCM and improve quality of care over time.
These Supervisor job-aids are part of a larger Quality Assurance Manual and Toolkit developed through the UNITAID Private Sector RDT project to provide guidance on quality assurance for FCM in the private sector. While the Supervisor Job-aids were originally geared towards Tanzania, and Kenya, they were designed to be adapted for other country contexts.