Providers

A FoQus on Providers study creates a profile of healthcare providers (for example, doctors, nurses, pharmacists, traditional birth attendants, community health workers, etc.) and service points (clinics, pharmacies or community gathering spaces, for example). This profile helps PSI to identify the drivers and barriers to treatment provision – to understand what makes providers and their service points function well or poorly. This information allows PSI program planners and technical staff to design strategies to improve the quality of care and other important aspects of service delivery.

A FoQus on Providers study typically uses small group discussions and one-on-one, in-depth interviewers. It also includes a visual component, such as photonarratives of a clinic, spoken narratives about cases, and/or observation of clinics and/or patient interactions.

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