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Over 800 women die every day in pregnancy and childbirth globally, according to the World Health Organisation. In Nigeria specifically, UNICEF’s data shows a maternal mortality rate of 576 per 100,000 live births, which is the fourth largest in the world. In the midst of global health emergencies, like the ongoing COVID-19 pandemic, the health and wellbeing of women of reproductive age (WRA) are often not prioritized.
At mDoc, we have witnessed firsthand the reality of health gaps in the system, and are working to implement sustainable solutions to help improve the quality of care received on an individual level.
mDoc is a digital health social enterprise focused on optimizing the end-to-end self-care experience for people living with regular and chronic health needs by harnessing quality improvement methodologies, behavioural science, data, and technology. Many of our digital intervention strategies are geared towards supporting WRA and ultimately reducing maternal morbidity and mortality rates. We recognize the power of partnerships and through the MSD for Mothers-funded project (led by Jhpiego, in partnership with Health Strategy and Delivery Foundation). At mDoc, we have been able to harness our existing digital platforms to provide self-care support for women. Key areas of focus have been to increase the number of women who:
In achieving our goals, we developed a four-pronged approach to providing integrated self-care support to these WRA.
At the moment, the mDoc team interfaces with over 65,000 Nigerians on our digital self-care support platform, and 51,000 of these are WRA. We have heard and seen countless stories of timely interventions through our virtual self-care support system that has saved lives and helped avert negative health-related circumstances.
Through the use of our digital platform, CompleteHealth™, and our virtual coach-led system we are able to provide self-care support and complement the work of healthcare providers by supporting WRA on lifestyle modifications including nutrition, exercise, stress management and general wellness. Leveraging our partnership with the health facilities, the mDoc community ambassadors onboard the women on CompleteHealth™ and educate them on how to navigate the platform. The goal of our self-care support is to build their self-efficacy and improve digital literacy. This in turn empowers them to take responsibility and determine the outcomes of their health.
At the introductory session, these women provide their health metrics which the system automatically uses to carry out a baseline assessment and assign them to a health coach. As a build up on the initial introductory training, the health coaches provide guidance in utilizing the CompleteHealth™ platform to continue entering and tracking their health metrics. The health coaches also work with the women to co-create health goals and personalized action plans to achieve these goals. On their dashboard, they are able to enter and track metrics such as blood pressure level, blood glucose level, weekly exercise rate, BMI, waist circumference, and a number of other values available on the platform. A major feature of the platform is the ability to detect abnormal health values and send automated notifications, which are then followed up by an immediate phone call from the assigned health coach to the member, on what next steps to take in response to the anomalies.
In all, the ability to provide quality care to these WRA is a collaborative effort amongst various stakeholders, such as the mDoc team, the health facilities, the women themselves, and partnering organizations. Our digital self-care support platform, CompleteHealth™, helps in bridging the gap and integrating technology into healthcare to achieve a higher quality of service. The over 51,000 WRA on the platform cover all social levels, so even non-techies feel comfortable as they are guided through every curve by qualified health coaches while navigating our platform.
For more information about mDoc, visit https://www.mymdoc.com/, or contact us on +2348178348579 or [email protected].
With overarching commitments to flexibility in our work, and greater wellbeing for our employees, we want to ensure PSI is positioned for success with a global and holistic view of talent. Under our new “work from (almost) anywhere,” or “WFAA” philosophy, we are making the necessary investments to be an employer of record in more than half of U.S. states, and consider the U.S. as one single labor market for salary purposes. Globally, we recognize the need to compete for talent everywhere; we maintain a talent center in Nairobi and a mini-hub in Abidjan. PSI also already works with our Dutch-based European partner, PSI Europe, and we’re creating a virtual talent center in the UK.
PSI is firmly committed to the meaningful engagement of young people in our work. As signatories of the Global Consensus Statement on Meaningful Adolescent & Youth Engagement, PSI affirms that young people have a fundamental right to actively and meaningfully engage in all matters that affect their lives. PSI’s commitments aim to serve and partner with diverse young people from 10-24 years, and we have prioritized ethics and integrity in our approach. Read more about our commitments to the three core principles of respect, justice and Do No Harm in the Commitment to Ethics in Youth-Powered Design. And read more about how we are bringing our words to action in our ICPD+25 commitment, Elevating Youth Voices, Building Youth Skills for Health Design.
PSI works to ensure that its operations and supply chains are free from slavery and human trafficking. Read more about this commitment in our policy statement, endorsed by the PSI Board of Directors.
Since 2017, PSI has been a signatory to the United Nations Global Compact, a commitment to align strategies and operations with universal principles of human rights, labor, environment and anti-corruption. Read about PSI’s commitment to the UN Global Compact here.
The health of PSI’s consumers is inextricably linked to the health of our planet. That’s why we’ve joined the Climate Accountability in Development as part of our commitment to reducing our greenhouse gas emissions by 30 percent by 2030. Read about our commitment to environmental sustainability.
PSI does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, protected veteran status or any other classification protected by applicable federal, state or local law. Read our full affirmative action and equal employment opportunity policy here.
PSI is committed to establishing and maintaining a work environment that fosters harmonious, productive working relationships and encourages mutual respect among team members. Read our policy against discrimination and harassment here.
PSI is committed to serving all health consumers with respect, and strives for the highest standards of ethical behavior. PSI is dedicated to complying with the letter and spirit of all laws, regulations and contractual obligations to which it is subject, and to ensuring that all funds with which it is entrusted are used to achieve maximum impact on its programs. PSI provides exceptionally strong financial, operational and program management systems to ensure rigorous internal controls are in place to prevent and detect fraud, waste and abuse and ensure compliance with the highest standards. Essential to this commitment is protecting the safety and well-being of our program consumers, including the most vulnerable, such as women and children. PSI maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers or anyone associated with the delivery of our programs and services, and takes seriously all complaints of misconduct brought to our attention.
PSI affirms its commitment to diversity and believes that when people feel respected and included they can be more honest, collaborative and successful. We believe that everyone deserves respect and equal treatment regardless of gender, race, ethnicity, age, disability, sexual orientation, gender identity, cultural background or religious beliefs. Read our commitment to diversity and inclusion here. Plus, we’ve signed the CREED Pledge for Racial and Ethnic Equity. Learn more.
PSI affirms gender equality is a universal human right and the achievement of it is essential to PSI’s mission. Read about our commitment to gender equality here.
From ministries of health to regulatory bodies and purchasers, we partner with private and public sector players to provide seamless health services to consumers – no matter their entry point to care.
Across 40+ countries, we scale digital solutions that make it easier for people to take ownership of their own health, and health systems to use resources efficiently and increase health impact.
We support health systems in shaping the policy and regulatory environment for self-care interventions and ensuring self-care is included as an essential part of healthcare services.
