Case Study: A Digital Health Intervention to Advance SRHR among Youth in Ghana

Planned Parenthood Association of Ghana (PPAG), a member of the SCTG, has reached millions of young people with sexual and reproductive health and rights (SRHR) information and services overtime, including abortion services via in-person channels and approaches. However, PPAG has observed the recent emergence of the digital ecosystem in Ghana, and its proliferation particularly among young people and identified it as a viable channel for our provision of SRHR services. The association also knows that utilization of reproductive health services among adolescents at physical health facilities across Ghana is low, despite a national increase among the older populations, emphasizing the need to adopt modern and youth-friendly approaches.

This case study explores how PPAG developed a Digital Health Intervention (DHI) out of the Yenkasa Contact Centre, which is now an integrated system that brings together community forces, such as youth champions and pharmacies, service providers, and contact center agents to provide quality, responsive reproductive health and rights information and services to young people, with an emphasis on adolescent girls and young women.

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