Digital health



Over the next decade, PSI aims to reimagine healthcare worldwide by placing our consumer at the center, and, whenever possible, bringing quality care closer to our consumer. We live in a rapidly changing world; advancements in mobile technology access coupled with increased connectivity in Low and Middle Income Countries (LMICs) presents an unprecedented opportunity to make healthcare more accessible by changing the way we engage with consumers. In addition, COVID-19 has seriously strained already fragile healthcare systems in many of these countries. Limitations in physical movement and social interaction have further accelerated the need for digital health solutions targeted at both consumers and the health workforce.


PSI’s Digital Health vision is to improve consumer health and well-being by using digital technologies to increase access and personalize delivery of quality information, products and services throughout their life course. The vision will be delivered through the Digital Strategy Framework highlighted below, aligned to WHO’s Classification of Digital Health Interventions.


In order to achieve the Digital Strategy vision, PSI focuses on the following framework.


Leverage mobile technology in the hands of consumers to power their health journey.


Leverage mobile technology to improve quality, efficiency and stewardship of health service delivery.

community influence DIGITAL HEALTH

Coordinate adoption of digital health across implementers to accelerate scale and improve sustainability.

DIGITAL data transformation

Continually shape, course correct and evaluate implementation activities through timely generation and use of data.

Latest Updates

Discover what's happening at PSI

A man holding a tablet while looking at a provider wearing a face mask and gloves as she writes on a document


By Amber Sheets, Senior Technical Advisor, Digital Health & Monitoring, PSI and Cristina Lussiana Senior Program Manager, Digital Health & Monitoring, PSI  To increase the quality of health service, improve health

+ Read More
Man wearing a face mask while receiving a COVID-19 vaccine from a provider

WEBINAR: Building COVID-19 Vaccine Confidence through Social Media Behavior Change Campaigns

Social media campaigns are often a key approach to building COVID-19 vaccine confidence among connected consumers at scale. Through multi-sectoral partnerships (United Nations Sustainable Development

+ Read More

Accelerating Progress Toward Resilient, Responsive Health Systems

Farai Chieza, PSI’s Regional Representative for Eastern and Southern Africa and Michael Chommie, PSI Myanmar’s Country Representative interviewed Alex Ergo, PSI’s Health Systems Director, to discuss why health systems strengthening (HSS) is the bedrock

+ Read More

Using DHIS2 to power PEPFAR HIV programs and SRH programs in Central America & the Caribbean

How PSI combines DHIS2 Tracker with vouchers, chatbots and custom apps to help promote access to HIV and SRH health services. This piece was originally featured on the DHIS2 blog. By

+ Read More

Tracking Outbreaks With Social Media Chatbots

By Shwetha Srinivasan, M&E Associate, Hoa Nguyen, Research Coordinator, PSI Vietnam and Bram Piot, Sr. Surveillance & Monitoring Advisor The COVID-19 pandemic exposed the need for innovative surveillance

+ Read More
Two people look at information displayed on a mobile tablet

OP-ED: Is Healthcare’s Future Digital?

By Daniel Messer, Vice President, Technology Integration and Chief Information Officer, PSI Gen Z might be the last generation to remember always seeing a healthcare

+ Read More
Three men wearing face masks looking at their mobile phones

Strengthening stewardship and support of private sector providers through remote engagement

By Wycliffe Waweru, Deputy Director, Monitoring, PSI The need for more healthcare provider stewardship in mixed health systems  In many low- and middle-income countries (LMICs), the

+ Read More
Health Care Worker using mobile phone


Key take-aways from the 2020 Global Digital Health Forum panel session on remote stewardship and support of frontline health workers By Martin Dale, Director of

+ Read More
Three community health volunteers in Kenya wearing face masks

Insights from using Interactive Voice Response to train Community Health Volunteers on COVID-19 in Kenya

By Christine Odour, Program Manager, Digital Health and Monitoring at PSI Remote training and capacity building for healthcare workers has been a critical response mechanism to

+ Read More

Webinar: Digitizing During the Pandemic

How Service Delivery Partners Are Safely Maintaining Access to Voluntary Family Planning Information, Products and Services By Kristen Little, Sr. Technical Advisor, PSI; Lola Flomen, Technical Learning Consultant,

+ Read More


How PSI and Novek are turning vending machines into trusted contraceptive access points. By Wycliffe Waweru, ‎Deputy Director, Monitoring, PSI  Accessing contraception at pharmacies or clinics can be an uncomfortable experience, depending on where you live.   That’s why in Nairobi, global

+ Read More
Health Worker in Angola

Efficient and Convenient Remote Capacity Building of Frontline Health Workers in Angola

By Anya Fedorova, Country Representative, PSI Angola; and Janet Patry, Digital Health and Monitoring Training Consultant, PSI  Imagine being able to train frontline healthcare workers anywhere in

+ Read More

Remote Mentoring in Cameroon and Côte d’Ivoire Helps Maintain Malaria Services During the COVID-19 Pandemic

This piece was originally featured on the PMI Impact Malaria blog. By Anne Bulchis, PMI Impact Malaria Communications Manager, and Kate Wolf, PMI Impact Malaria

+ Read More

Maintaining High Impact Practices During a Pandemic: Fast-tracking the Adoption of Digital Tools in Family Planning Programs

By Lola Summer Flomen, Technical Learning Consultant, PSI, Kristen Little, Senior Technical Advisor of Strategic Research, PSI and Eden Demise, Research Coordinator, PSI This piece was originally published on

+ Read More

Powering Remote Capacity Building of Healthcare Workers using WhatsApp

By Javan Waita, PS Kenya and Martin Dale, PSI As of early December 2020, Kenya has documented over 80,000 COVID-19 cases, with approximately 1,500 deaths.

+ Read More

Partnering to Expand Public Health Emergency Operations Centers

by Pooja Magadi, EOC Associate, PSI Laos As the COVID-19 pandemic continues to be at the forefront of everyone’s minds, public health emergency operations centers

+ Read More

From Strong Malaria Surveillance to a Strengthened PHEOC

By Kemi Tesfazghi, GEMS Program Director and Bram Piot, Senior Surveillance & Monitoring Officer, PSI Once established, a Public Health Emergency Operations Center (or PHEOC)

+ Read More

Forecasting the Next Outbreak: Making PHEOCs More Efficient Using Predictive Analytics

Imagine a small, primary care medical clinic near the border between two developing countries. A young woman, our archetypal client, Sara, has just arrived, complaining

+ Read More

Adaptation. Sustainability. eLearning.

By Cristina Lussiana, Senior Program Manager, Digital Health & Monitoring and Janet Patry, Training Facilitator, PSI In a world of social distancing, ensuring training and

+ Read More

Digital Tools for Better Health Outcomes

By Isaiah Nyabuto, DHIS2 Consultant, PSI/Kenya and Judy Mwangi, A360 Evidence Advisor, PSI We confront operational constraints when we lack efficient data monitoring tools. As

+ Read More

Empowering India’s Frontline Health Workers with COVID-19 Prevention Messages

The piece below originally appeared on The Challenge Initiative for Healthy Cities’ blog. TCIHC is led by the Bill & Melinda Gates Institute for Population

+ Read More

Young people, and the intersection of sex and pleasure

To reach youth with contraceptive information, could sexual pleasure be the game changer? By: Christine Odour, Digital Health Program Manager, PSI/Kenya and Emma Beck, Associate

+ Read More

3 Lessons on Going Digital, With and For Young People

By Lily O’Connell, Associate Technical Advisor and Princeton in Asia Fellow, PSI Laos A crowd of young rugby players cluster around a table scattered with packs

+ Read More

Drones Map the Way

by Christina Julmé, Marketing and Communications Coordinator, OHMaSS Haitian cities are growing so fast that organizations like OHMaSS, PSI’s network member in the Caribbean nation,

+ Read More

The Four Dimensions of Self-Care

by Pierre Moon, PSI For millennia, people have taken measures to care for themselves—prevent disease, promote health and cope with illness and disability—without a healthcare

+ Read More

in Digital Health



Learn More


Learn More


Learn More

Digital Data Transformation

Learn More

Our Approaches to Digital Health

PSI supports a range of digital health technologies that help reimagine healthcare worldwide, putting our consumers at the center of the solution, and, whenever possible, bringing care to their hands.

EMRs enable clinics to gather, save and retrieve patient health information. EMRs also make it possible to send data electronically to PSI and directly to DHSI2, PSI’s management information system, relieving clinics and clinic staff from paper forms.

HNQIS is an open-source android App developed by PSI to assess, improve and monitor health workers’ skills when delivering health services. HNQIS is used by quality assurance officers in public and private clinics and across various health services including contraception, HIV and malaria. With HNQIS, clinicians benefit from tailored support by identifying areas of improvement while providing care. 

DHIS2 is an open-source management information system that PSI uses to collect, manage and visualize data across a single platform. PSI invests in DHIS2 to increase data informed decision-making. It is used in more than 40 countries across PSI’s network and crosses health areas, including malaria, HIV, tuberculosis and reproductive health.

How we

Asset 17


Asset 26

Market Development



Asset 9


Featured Projects

Self-Care Trailblazers Group

Donor: Children’s Investment Fund Foundation; The William and Flora Hewlett Foundation

+ Read More

Jovenes 3.0: Innovative Approaches to Reducing Unmet Need for Family Planning in Latin America and the Caribbean

Donor: Anonymous

+ Read More

Digital Health Initiatives in Mozambique

Donor: USAID

+ Read More


Martin Dale

Director, Digital Health & Monitoring PSI Global

Daniel Messer

Vice President, Technology Integration and Chief Information Officer PSI Global

Rodrigo Gramajo

Deputy Director, Digital Health and Monitoring PSI

Cristina Lussiana

Senior Program Manager, Digital Health and Monitoring PSI

Chris Purdy

Deputy Director, Digital Health and Monitoring PSI