Digital health

Overview

At PSI, we have an ambitious vision for digital health: to harvest innovations in digital technology that accelerate and transform the sustainable delivery of accessible, consumer-powered healthcare.

We focus on three areas for the delivery of personalized healthcare to our clients:

  • Digital consumer engagement for on-demand access to health information and self-care
  • Digital support for decision-making so that health workers and pharmacies can provide high quality care
  • PSI-wide digital skill building in data science, digital marketing and system interoperability

As a digitally transformed and agile organization, PSI has the capacity to rapidly shift business and engagement strategies in response to real-time consumer insights. With this digital health technology infrastructure and capacity in place, together with significant existing organizational investments in capacity for management information systems like DHIS2 (an open-source, web-based health information management platform), electronic medical records systems and core interoperability services, PSI will reach and link five million clients to health products and services using consumer-facing digital technology by 2023.

Latest Updates

Discover what's happening at PSI

Partnering to Expand Public Health Emergency Operations Centers

by Pooja Magadi, EOC Associate, PSI Laos As the COVID-19 pandemic continues to be at the forefront of everyone’s minds, public health emergency operations centers

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From Strong Malaria Surveillance to a Strengthened PHEOC

By Kemi Tesfazghi, GEMS Program Director and Bram Piot, Senior Surveillance & Monitoring Officer, PSI Once established, a Public Health Emergency Operations Center (or PHEOC)

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Forecasting the Next Outbreak: Making PHEOCs More Efficient Using Predictive Analytics

Imagine a small, primary care medical clinic near the border between two developing countries. A young woman, our archetypal client, Sara, has just arrived, complaining

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Adaptation. Sustainability. eLearning.

By Cristina Lussiana, Senior Program Manager, Digital Health & Monitoring and Janet Patry, Training Facilitator, PSI In a world of social distancing, ensuring training and

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Digital Tools for Better Health Outcomes

By Isaiah Nyabuto, DHIS2 Consultant, PSI/Kenya and Judy Mwangi, A360 Evidence Advisor, PSI We confront operational constraints when we lack efficient data monitoring tools. As

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Empowering India’s Frontline Health Workers with COVID-19 Prevention Messages

The piece below originally appeared on The Challenge Initiative for Healthy Cities’ blog. TCIHC is led by the Bill & Melinda Gates Institute for Population

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The Three Pillars of our Work in
Digital Health

01

We invest in digital tools for our consumers.

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02

We invest in digital tools for the health workforce.

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03

We invest in digital tools for our organizational capacity.

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Our
Impact

Since the launch of our consumer-facing digital health initiative in 2018, we have:

Reached over

1 million

Clients with digital health services

Reached over

400,000

clients with contraceptive services through our digital health interventions

Introduced digital health initiatives in

9

countries

Our Approaches to Digital Health

PSI supports a range of digital health technologies that help reimagine healthcare worldwide, putting our consumers at the center of the solution, and, whenever possible, bringing care to their hands.

EMRs enable clinics to gather, save and retrieve patient health information. EMRs also make it possible to send data electronically to PSI and directly to DHSI2, PSI’s management information system, relieving clinics and clinic staff from paper forms.

HNQIS is an open-source android App developed by PSI to assess, improve and monitor health workers’ skills when delivering health services. HNQIS is used by quality assurance officers in public and private clinics and across various health services including contraception, HIV and malaria. With HNQIS, clinicians benefit from tailored support by identifying areas of improvement while providing care. 

DHIS2 is an open-source management information system that PSI uses to collect, manage and visualize data across a single platform. PSI invests in DHIS2 to increase data informed decision-making. It is used in more than 40 countries across PSI’s network and crosses health areas, including malaria, HIV, tuberculosis and reproductive health.

How we
work

01
Asset 17

Consumer
Led

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02
Asset 26

Market Development

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03

Program
Design

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04
Asset 9

Social
Enterprise

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Featured Projects

Self-Care Trailblazers Group

Donor: Children’s Investment Fund Foundation; The William and Flora Hewlett Foundation

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Jovenes 3.0: Innovative Approaches to Reducing Unmet Need for Family Planning in Latin America and the Caribbean

Donor: Anonymous

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Digital Health Initiatives in Mozambique

Donor: USAID

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Our
Experts

Martin Dale

Director, Digital Health & Monitoring PSI Global

Daniel Messer

Vice President, Technology Integration and Chief Information Officer PSI Global

Rodrigo Gramajo

Deputy Director, Digital Health and Monitoring PSI

Cristina Lussiana

Senior Program Manager, Digital Health and Monitoring PSI

Chris Purdy

Deputy Director, Digital Health and Monitoring PSI

Stay
Updated

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Your Investment,
Real Impact

93%
Program Expenses

7%
Management, General, Fundraising Expenses
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$38.96

is all it takes to give a healthy mother and her child a year of healthy life.

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01

We digitally invest in our consumers.

We put our clients at the center of their healthcare experience, using digital engagement to power their voice, choice and agency. We're furthering this vision by developing an architecture that supports the technology we’re implementing, building a 360-degree profile of our clients’ health to support them at every step of their journey. A strong focus on protecting the privacy and security of client health data forms a core part of PSI’s digital value proposition for why health consumers should engage with us and share their information.

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PSI’s Adolescents 360 project in Tanzania created Mjanja Connect, an interactive tablet-based technology driven by girls’ insights. Mjanja Connect gives PSI a new way to reach girls with information about contraception and tracks how and when they engage with health clinics for contraceptive services.

02

We digitally invest in the health workforce.

PSI equips providers with digital decision-making tools that are integrated with the health systems they already use, including mobile data collection apps and electronic medical records systems (EMRs). These tools support health workers in providing higher quality, more personalized care for their clients, like digitally aided diagnoses and treatment recommendations. PSI also supplies private health providers, outlets and pharmacies with access to the business management, inventory and e-learning tools they need to provide self-care health products to their clients.

We work with our providers to implement EMRs in places where medical records kept in paper files are still the norm. EMRs make it possible to send data electronically to PSI and into DHIS2, our management information system, making patient data more accessible to health providers and improving the quality of care they provide.

03

We digitally invest in our organizational capacity.

PSI invests in building digital skills for our staff, increasing our capacity to shift our health programming, marketing and business strategies in response to real-time consumer data so that we can reach them whenever and wherever they choose. To create a digitally evolved organization, we're building a team of data scientists and experts in advanced business analysis, integrating client engagement data with health record data to create actionable insights for providers, and investing in web services that allow interoperability across our technology infrastructure to develop 360 degree client profiles.

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The Health Network Quality Improvement System (HNQIS) is an open-source, Android-based app created by PSI that is currently being used at over 8,000 health facilities. The tool comprises four modules which allow quality assurance officers (QAOs) to use their time and resources more efficiently to go exactly where clients and providers are. The four modules work together to help QAOs conduct consistent supervision visits, immediately share targeted technical feedback with providers and monitor trends in provider performance and quality.

The Contraception Crisis

COVID-19 is threatening women’s access to sexual and reproductive health services. The pandemic is disrupting supply chains and negatively impacting health systems, putting women’s health at risk.

Your support will provide essential, lifesaving care. Help us battle this contraception crisis.

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