Digital health

Overview

DIGITAL HEALTH MATTERS NOW MORE SO THAN EVER

Over the next decade, PSI aims to reimagine healthcare worldwide by placing our consumer at the center, and, whenever possible, bringing quality care closer to our consumer. We live in a rapidly changing world; advancements in mobile technology access coupled with increased connectivity in Low and Middle Income Countries (LMICs) presents an unprecedented opportunity to make healthcare more accessible by changing the way we engage with consumers. In addition, COVID-19 has seriously strained already fragile healthcare systems in many of these countries. Limitations in physical movement and social interaction have further accelerated the need for digital health solutions targeted at both consumers and the health workforce.

PSI’S VISION FOR DIGITAL HEALTH

PSI’s Digital Health vision is to improve consumer health and well-being by using digital technologies to increase access and personalize delivery of quality information, products and services throughout their life course. The vision will be delivered through the Digital Strategy Framework highlighted below, aligned to WHO’s Classification of Digital Health Interventions.

DIGITAL STRATEGY FRAMEWORK

In order to achieve the Digital Strategy vision, PSI focuses on the following framework.

CONSUMER DIGITAL HEALTH

Leverage mobile technology in the hands of consumers to power their health journey.

WORKFORCE DIGITAL HEALTH

Leverage mobile technology to improve quality, efficiency and stewardship of health service delivery.

community influence DIGITAL HEALTH

Coordinate adoption of digital health across implementers to accelerate scale and improve sustainability.

DIGITAL data transformation

Continually shape, course correct and evaluate implementation activities through timely generation and use of data.

Latest Updates

Discover what's happening at PSI

Illustration of woman walking to clinic

What Does It Look Like When We Design Health Solutions and Systems Around Consumers?

As we work towards Universal Health Coverage, one thing stands out to us: we need to center our work around the consumer. See how digital solutions support Sara’s journey to care.

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Meta Health Summit: Digital Engagement for Health Impact

Drawing from PSI’s partnership with Meta to launch audience-tailored campaigns, Martin Dale shares the secret (digital) sauce to motivating people to wear masks and choose COVID-19 vaccines.

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A Companion to Digital Sexual and Reproductive Health

Meet Tina, a virtual companion who provides easy access to sexual and reproductive health information. Accessible through WhatsApp, Facebook and any web browser, Tina is a one-stop shop to access information about self-inject and other contraceptives.

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Digital platforms can increase COVAX uptake. We explain.

How PSI is driving global behavior change for COVID-19 prevention and vaccine uptake using Meta tools.

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Image of community health worker sharing their screen showing health products and information to a group of community members.

12 Tools for the 12 Days of UHC

Tools and resources to support us all in centering our journey to UHC around the consumers we serve, and the health systems that consumers rely on.

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Putting pleasure into sexual healthcare drives better health outcomes. Here’s why.

This piece originally ran on Medium on Oct. 29, 2021. By Sara Al Harfan, Editor, Frontier Technologies Hub Our Sexual & Reproductive Health Chatbot pilot

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A man holding a tablet while looking at a provider wearing a face mask and gloves as she writes on a document

HOW HNQIS 2.0 IMPROVES QUALITY OF CARE THROUGH REAL-TIME ANALYSIS

By Amber Sheets, Senior Technical Advisor, Digital Health & Monitoring, PSI and Cristina Lussiana Senior Program Manager, Digital Health & Monitoring, PSI  To increase the quality of health service, improve health

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Man wearing a face mask while receiving a COVID-19 vaccine from a provider

WEBINAR: Building COVID-19 Vaccine Confidence through Social Media Behavior Change Campaigns

Social media campaigns are often a key approach to building COVID-19 vaccine confidence among connected consumers at scale. Through multi-sectoral partnerships (United Nations Sustainable Development

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Accelerating Progress Toward Resilient, Responsive Health Systems

Farai Chieza, PSI’s Regional Representative for Eastern and Southern Africa and Michael Chommie, PSI Myanmar’s Country Representative interviewed Alex Ergo, PSI’s Health Systems Director, to discuss why health systems strengthening (HSS) is the bedrock

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Using DHIS2 to power PEPFAR HIV programs and SRH programs in Central America & the Caribbean

How PSI combines DHIS2 Tracker with vouchers, chatbots and custom apps to help promote access to HIV and SRH health services. This piece was originally featured on the DHIS2 blog. By

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Tracking Outbreaks With Social Media Chatbots

By Shwetha Srinivasan, M&E Associate, Hoa Nguyen, Research Coordinator, PSI Vietnam and Bram Piot, Sr. Surveillance & Monitoring Advisor The COVID-19 pandemic exposed the need for innovative surveillance

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Two people look at information displayed on a mobile tablet

OP-ED: Is Healthcare’s Future Digital?

By Daniel Messer, Vice President, Technology Integration and Chief Information Officer, PSI Gen Z might be the last generation to remember always seeing a healthcare

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Three men wearing face masks looking at their mobile phones

Strengthening stewardship and support of private sector providers through remote engagement

By Wycliffe Waweru, Deputy Director, Monitoring, PSI The need for more healthcare provider stewardship in mixed health systems  In many low- and middle-income countries (LMICs), the

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Health Care Worker using mobile phone

A ‘CLICK’ TOWARD STRENGTHENING FRONTLINE HEALTH WORKER SUPPORT

Key take-aways from the 2020 Global Digital Health Forum panel session on remote stewardship and support of frontline health workers By Martin Dale, Director of

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Three community health volunteers in Kenya wearing face masks

Insights from using Interactive Voice Response to train Community Health Volunteers on COVID-19 in Kenya

By Christine Odour, Program Manager, Digital Health and Monitoring at PSI Remote training and capacity building for healthcare workers has been a critical response mechanism to

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Webinar: Digitizing During the Pandemic

How Service Delivery Partners Are Safely Maintaining Access to Voluntary Family Planning Information, Products and Services By Kristen Little, Sr. Technical Advisor, PSI; Lola Flomen, Technical Learning Consultant,

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SELF-SERVICE CONTRACEPTIVE ACCESS

How PSI and Novek are turning vending machines into trusted contraceptive access points. By Wycliffe Waweru, ‎Deputy Director, Monitoring, PSI  Accessing contraception at pharmacies or clinics can be an uncomfortable experience, depending on where you live.   That’s why in Nairobi, global

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Health Worker in Angola

Efficient and Convenient Remote Capacity Building of Frontline Health Workers in Angola

By Anya Fedorova, Country Representative, PSI Angola; and Janet Patry, Digital Health and Monitoring Training Consultant, PSI  Imagine being able to train frontline healthcare workers anywhere in

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Remote Mentoring in Cameroon and Côte d’Ivoire Helps Maintain Malaria Services During the COVID-19 Pandemic

This piece was originally featured on the PMI Impact Malaria blog. By Anne Bulchis, PMI Impact Malaria Communications Manager, and Kate Wolf, PMI Impact Malaria

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Maintaining High Impact Practices During a Pandemic: Fast-tracking the Adoption of Digital Tools in Family Planning Programs

By Lola Summer Flomen, Technical Learning Consultant, PSI, Kristen Little, Senior Technical Advisor of Strategic Research, PSI and Eden Demise, Research Coordinator, PSI This piece was originally published on

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Powering Remote Capacity Building of Healthcare Workers using WhatsApp

By Javan Waita, PS Kenya and Martin Dale, PSI As of early December 2020, Kenya has documented over 80,000 COVID-19 cases, with approximately 1,500 deaths.

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Partnering to Expand Public Health Emergency Operations Centers

by Pooja Magadi, EOC Associate, PSI Laos As the COVID-19 pandemic continues to be at the forefront of everyone’s minds, public health emergency operations centers

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Public Health Emergency Operations Centers: From Malaria Surveillance to COVID-19 Response in Laos

By Kemi Tesfazghi, GEMS Program Director and Bram Piot, Senior Surveillance & Monitoring Officer, PSI Once established, a Public Health Emergency Operations Center (or PHEOC)

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Forecasting the Next Outbreak: Making PHEOCs More Efficient Using Predictive Analytics

Imagine a small, primary care medical clinic near the border between two developing countries. A young woman, our archetypal client, Sara, has just arrived, complaining

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Adaptation. Sustainability. eLearning.

By Cristina Lussiana, Senior Program Manager, Digital Health & Monitoring and Janet Patry, Training Facilitator, PSI In a world of social distancing, ensuring training and

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The FOUR STRATEGIC AREAS of our Work
in Digital Health

01

CONSUMER DIGITAL HEALTH

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02

WORKFORCE DIGITAL HEALTH

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03

COMMUNITY INFLUENCE ON DIGITAL HEALTH

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04

Digital Data Transformation

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Our Approaches to Digital Health

PSI supports a range of digital health technologies that help reimagine healthcare worldwide, putting our consumers at the center of the solution, and, whenever possible, bringing care to their hands.

EMRs enable clinics to gather, save and retrieve patient health information. EMRs also make it possible to send data electronically to PSI and directly to DHSI2, PSI’s management information system, relieving clinics and clinic staff from paper forms.

HNQIS is an open-source android App developed by PSI to assess, improve and monitor health workers’ skills when delivering health services. HNQIS is used by quality assurance officers in public and private clinics and across various health services including contraception, HIV and malaria. With HNQIS, clinicians benefit from tailored support by identifying areas of improvement while providing care. 

DHIS2 is an open-source management information system that PSI uses to collect, manage and visualize data across a single platform. PSI invests in DHIS2 to increase data informed decision-making. It is used in more than 40 countries across PSI’s network and crosses health areas, including malaria, HIV, tuberculosis and reproductive health.

How we
work

01
Asset 17

Consumer
Led

02
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Market Development

03

Program
Design

04
Asset 9

Social
Enterprise

Featured Projects

Self-Care Trailblazers Group

Donor: Children’s Investment Fund Foundation; The William and Flora Hewlett Foundation

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Jovenes 3.0: Innovative Approaches to Reducing Unmet Need for Family Planning in Latin America and the Caribbean

Donor: Anonymous

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Digital Health Initiatives in Mozambique

Donor: USAID

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Our
Experts

Martin Dale

Director, Digital Health and Monitoring PSI Global
Daniel Messer

Daniel Messer

Vice President, Technology Integration and Chief Information Officer PSI Global

Rodrigo Gramajo

Deputy Director, Digital Health and Monitoring PSI

Cristina Lussiana

Senior Program Manager, Digital Health and Monitoring PSI
Chris Purdy

Chris Purdy

Deputy Director, Digital Health and Monitoring PSI