Health Systems Strengthening

Health systems in low- and middle-income countries (LMICs) are complex and are not always designed to make it easy for consumers to navigate. As a result, consumers’ journeys through the health system are far from linear; they involve a lot of trial and error

We make it easier for people to access the essential health services and products they need.

Through PSI’s Health Systems Accelerator, we build on our 50+ years of experience to collect and elevate consumer and health system insights, scale innovations and partner with government and private sector actors to shape stronger, more integrated health systems that work for consumers.

"The end goal is simple: we want to make it easier for consumers to access quality and affordable primary healthcare. And we want to do it in a way that allows them to use their voice, control and choice."

— Alex Ergo, Director, Health Systems Accelerator

Our Commitments
to Strengthening the system

From promoting self-care to improving government capacity to prevent, detect and respond to disease outbreaks, we co-create and scale innovations across all levels of the health system to make limited resources stretch further, equip consumers to take ownership of their own health, and increase health impact.

We engage with consumers on a continuous basis

… to equip them with the tools and personalized information they need to make more informed decisions about their health.

We start by understanding the challenges consumers face along their journey to care and use these insights to redesign service delivery and make it easier for consumers to access the care they need. In doing so, we improve both clients’ experiences of care and overall health outcomes.

We integrate the private sector into the health system

Whether consumers decide to visit a private clinic or a government health center, the service they seek should be both affordable and of quality. For this to be the case, private and public sector players need to work more closely together.

We apply technology and innovation

We use digital technology to make it easier for consumers to choose care across the health system, and providers to deliver health services that respond to consumers’ unique needs.

We promote self-care

We support governments in shaping the regulatory environment and the policies that allow self-care to become an integral part of the health system.

We support governments to prevent, prepare for and respond to health emergencies

We support government-led Public Health Emergency Operations Centers (PHEOC) to generate and act upon real-time, quality data so that health systems can get ahead of the health challenges of today, and tomorrow.

Self-care for
stronger health systems

Self-care practices offer health systems a new and critical partner: consumers themselves.

The Self-Care Trailblazer Group (SCTG) is a global coalition dedicated to expanding the safe and effective practice of self-care so that individuals can better manage their own health, health outcomes are improved, and health systems are better equipped to achieve universal health coverage.

A stronger health system
clears the way for consumers

… to access quality care and take ownership of their health and life. And when we invest in a health system that serves consumers, we will get closer to UHC.

Beginning in 2023, we’re sharing insights and reflections for how we can make consumers’ journeys through the health system easier and shape stronger, more resilient, and more responsive health systems.

Will you join the journey? Read the series, below.