In Vietnam, PSI works to position healthier behavior in terms that resonate with target audiences. Together with improved access to essential products and services, PSI Vietnam prompts behavior changes that lead to healthier lives.

Our Presence in

PSI Vietnam

Since our start in 2005, PSI Vietnam’s combined social behavior change and service delivery programs support people to lead healthier lives. Bridging innovation and insights, we bring together private sector engagement, digital technology, human-centered design and social marketing techniques to strengthen markets and improve consumers’ access to affordable and quality health services and products. 

How we

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Market Development



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By 2020, PSI Vietnam reached 6 million consumers through social behavior change campaigns, quality health products and services focused on emergency response and preparedness, malaria, hypertension, sexual and reproductive health, and HIV and TB.

This includes:


users screened for malaria, HIV & TB and/or hypertension


users treated for malaria and hypertension

40 million

health and hygiene products sold through PSI's social marketing efforts


private clinics and pharmacies trained in consumer-powered service delivery,
reporting and referrals


hygiene products distributed to private health facilities

Practice Areas
We Focus On

Infectious diseases know no borders. And when it comes to mitigating the risk – and affect – of public health emergencies, monitoring and preventive measures are key. 

On the heels of COVID-19 in early 2020, amplified by natural disasters like heavy floods that increased water-borne diseases, PSI Vietnam mobilized the private sector for event-based surveillance (EBS). Funded by the WHO, Foreign, Commonwealth & Development Office (FCDO) and Unilever, EBS allowed health actors to detect outbreaks early, increase community surveillance efforts and improve collaboration between healthcare facilities and preventive sectors.   

 For more than one year of implementation, PSI Vietnam has trained 3,099 private sector providers on using the reporting mechanism. And through a network of thousands of pharmacies and clinics, PSI Vietnam collected 81,908 reports of fever, data that has since been integrated into the country’s national EBS.  

PSI Vietnam understands the urgency of now. 

In Vietnam, two in five women and girls, including 300,000 young people aged 15-19, will have an abortion each year – most of which are unsafe. The repercussions are high, and disproportionally affect marginalized populations in some of Vietnam’s hardest to reach, rural communities.

We’re responding. 

Through support from Merck for Mothers, FP2020 and PSI’s Maverick Collective, PSI Vietnam brings consumers and public health experts together to identify and respond to the barriers young women face in making sexual and reproductive health (SRH) decisions. Together, we develop solutions that expand women and girls’ contraceptive method choices, work alongside consumers and their influencers to create informed demand for contraceptive choice and build out the Vietnamese market for contraception.  

We’re proud of the impact we’ve made. From 2016-2019, PSI Vietnam has sold 37,526 contraceptive products and supported 16,000 women to choose modern contraception. Moreover, PSI Vietnam ’s SRH behavior change efforts reached 1.2+ million women and girls, with consumers exposed to these campaigns about 1.5 times more likely to know about modern contraceptive methods. 

In recent years, Vietnam has made large gains toward the elimination of malaria—deaths related to the disease have declined by more than 85 percent nationwide since 2000. However, one out of every five of the country’s 90 million inhabitants continue to live in a high transmission area. To eliminate malaria, Vietnam needs to increase coverage of forest goers, a group at higher risk of contracting malaria due to the increased amount of time they spend in the forest, nearer to mosquitoes.

To support the Vietnamese Government’s in eliminating malaria by 2030 and to increase private sector and community contributions to malaria test, treat and reporting practices, PSI currently implement two malaria projects under the Greater Mekong Elimination of Malaria through Surveillance (GEMS) and Regional Artemisinin Resistance Initiative- Elimination (RAI2) Program. The two projects aim to:

  1. Increase appropriate case management of suspected malaria cases within the private sector.
  2. Increase private sector reporting of suspected and confirmed cases into national information systems.
  3. Improve the evidence base for decision-making on effective strategies for private sector engagement and surveillance systems strengthening.

PSI Vietnam’s malaria elimination projects are being implemented in the Central Highlands and Southern Central provinces of Vietnam.

Although Vietnam’s HIV epidemic has stabilized at 0.4% of the adult population, HIV remains a public health threat. There were an estimated 7,000 new HIV infections, 7,000 AIDS-related deaths and an estimated 230,000 people living with HIV nationwide in 2017. The epidemic is concentrated in the Northern Economic Zones and Ho Chi Minh City metro areas among several at-risk populations: people who inject drugs, men who have sex with men, transgender men and female sex workers.

The 2018 Global Tuberculosis Report estimated that Vietnam had 124,000 new TB cases and 12,000 TB-related deaths in 2017. Vietnam ranks 16th in the world for the number of TB patients and ranks 13th for the number of drug-resistant TB patients.

Both HIV and TB programming in Vietnam have largely been channeled through the public health sector or civil society organizations, with limited investment in private sector outlets. In Vietnam, many clients prefer private health outlets due to perceived convenience, quality and simpler administrative processes.

PSI Vietnam has opened innovative new channels to address gaps in access to HIV prevention and diagnostic services among key populations. It works with a network of more than 1,000 tea stalls and other outlets which are open late at night, after pharmacies close, in order to improve access to low dead space needles and syringes (endorsed by World Health Organization for drastically reducing the risk of both HIV and the transmission of other infectious diseases), as well as HIV rapid diagnostic tests. Through PSI Vietnam’s project with the Elton John AIDS Foundation, over 10 million low dead space syringes have been sold, 12,584 people were tested and 876 (a yield rate of 7%) were referred to HIV treatment sites.

Through the TB REACH Project (Wave 2 and 4), more than 5,000 clients were diagnosed with TB and referred to treatment as a result of PSI Vietnam’s work with rural pharmacies, which sell antibiotics to those with TB symptoms. Private clinics serving low income communities at risk for TB also refer clients to treatment.

Non-communicable diseases (NCDs) are the leading cause of global mortality and account for 71% of deaths, the large majority of which occur in low- and

middle-income countries. In Vietnam, 25% of the adult population is estimated to have hypertension, one of the most common NCDs. It causes or contributes to most premature deaths. Management of hypertension is critical to preventing progression to cardiovascular disease; however, hypertension awareness, diagnosis and treatment rates remain low.

Since 2012, PSI Vietnam has used social marketing and social franchising techniques to boost private sector contributions—mainly at rural private clinics and pharmacies—for hypertension prevention through detection and management. Under the Healthy Communities Project funded by Pfizer, 60,000 adults were diagnosed with hypertension and referred to treatment by doctors trained under the program. Private sector investments in NCDs have proven to be a highly sustainable—even after specific project funding, clinics in this network continue to treat and report hypertension cases back to PSI Vietnam.

In 2015, PSI Vietnam launched a market-based rural sanitation initiative in the Mekong Delta and Central Highlands regions. At the start of the program, PSI Vietnam generated the first rural commercial sales for flood-proof plastic toilet tanks, endorsed by the Ministry of Health. They were locally manufactured by PSI Vietnam’s partner, ROTO, through retailers that stock ROTO tanks. By negotiating with ROTO to lower prices for rural consumers, recruiting outlets to pilot a flexible payment system for sanitation hardware purchases and by holding events to target the most impoverished families, PSI Vietnam continues to make sanitation an affordable reality for households most in need.

To further develop its rural sanitation supply chain, PSI Vietnam trains and incentivizes masons to grow the toilet installation segment of their businesses in compliance with quality and gender guidelines. PSI Vietnam’s supply-side operations are supplemented with a demand-generating social marketing campaign that uses visual media and community events designed to promote investment in sanitation to protect the dignity and privacy of women, who must often defecate in the open.

Featured Projects

Using a Market-Based Approach to Transform Rural Women and Girls’ Sanitation in Vietnam

Donor: Camilla Hagen Sørli, Maverick Collective Founding Member

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Using Mobile Health and Incentives to Promote Increased TB Screening and Referrals among Rural Pharmacists


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Using Youth-Powered Design to Reduce Unintended Pregnancy Among Youth in Vietnam

Donor: Amy Marks Dornbusch, Maverick Collective Member

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Greater Mekong Subregion Elimination of Malaria through Surveillance (GEMS)

Donor: Bill & Melinda Gates Foundation

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A Total Market Approach to Scaling Up Effective Harm Reduction in Vietnam

Donor: Elton John AIDS Foundation

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Daniella Fanarof

Deputy Director for Latin America and Asia PSI

Hoa Nguyen

Country Director, Vietnam PSI Vietnam

Julia Roberts

Vice President, Global Fundraising PSI, Global

Eric Seastedt

Regional Representative, Asia PSI Global


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